Oxfam Frontliners are typically raising funds to support our poverty-fighting work at the door or on the street. But, since the COVID-19 pandemic reached Canada in the spring of 2020, our Frontliners have taken to the phones, where they can safely continue their important work.
Whether it’s thanking you for your continued support, or inspiring you to join us in our fight against the spread of this virus through ongoing contributions – the Frontliners are reaching out to Oxfam allies every day to update you on our current efforts and their impact.
How do I know the fundraisers are legitimate?
Frontliners will identify themselves as such on the call, and will have information about you as an Oxfam supporter that you have provided to us in the past. They may ask to confirm some of your missing details, which helps us form a better picture of who our supporters are and stay better connected to you – such as date of birth or email address.
Frontliners will have thorough knowledge of Oxfam’s initiatives, and will invite you to support us through our monthly giving program. Your donation is confirmed instantly via an email and SMS message.
Frontliners will only be calling you from the following numbers:
How do I know my donations will be securely processed?
Frontliners process your donations through a secure platform called Evergiving. The Evergiving system is PCI DSS Level 1 Compliant. If you are donating through your credit card, the Frontliner will be transferring you to an automated payment system that will allow you to input your payment details securely, preventing any exposure of the card information and keeping the donation process PCI compliant. Learn more about Evergiving security, privacy, and PCI compliance here.
Can I just donate online or by mail?
You may of course donate through whichever channel you prefer. However, we do encourage that you get involved through our Frontliners if it is they who have inspired you to give! This enables us to track the effectiveness of each of our campaigns with accuracy, towards which we are investing valued funds.
Not only can our Frontliners get the recognition they deserve for their efforts, it also helps us better understand which of our campaigns are inspiring a positive response from our supporters. This information is valuable to us, and helps guide our future fundraising activities.
If you’ve spoken to one of our Oxfam Frontliners and would like to make a donation, please click here.