Information Technology Assistant

Submitted by anonymous on 19 April 2011 - 11:02am

Title: Information Technology Assistant

Location: Ottawa, ON

Status: 21 hours/week, minimum 3 months

Reporting: Mario Acosta, Information Technology Administrator

Application Details: Please submit your cover letter and resume to internships@oxfam.ca quoting ITA0312 in the subject line. This is an ongoing internship opportunity.  Candidates are welcomed to submit applications at any time.

Purpose

Reporting to the IT Systems Administrator, this internship will support the operation of Oxfam Canada’s information systems and enterprise resource planning systems (ERP).

Responsibilities:

Oxfam is looking for a resourceful, hard-working and innovative individual who recognizes the critical supporting role of information systems in enabling our staff to realize our organizational mission. In particular, the incumbent will:

  • Provide helpdesk technical support, help and guidance to local users;
  • Maintain and administer Windows Server 2003;
  • Create and maintain user accounts and group policies in Active Directory;
  • Setup laptop/desktop computers and install necessary software;
  • Monitor backups, firewalls, antivirus and other security systems;
  • Promote best practice through system policies and documentation;
  • Troubleshoot local and remote user issues;
  • Additional duties as assigned.

 

Requirements:

  • Fluency in English and excellent written communication skills, fluency in French an asset;
  • Strong communication and organizational skills and demonstrated attention to detail;
  • Demonstrated experience providing IT support to users;
  • Strong research, cataloguing/organizational skills;
  • Ability to work independently, as well as effectively in a team setting;
  • Excellent time management and organizational skills;
  • Demonstrated interest in international development, social justice and eradication of poverty.

 

Time Commitment: 3 month posting for a minimum of 21 hrs/week (flexible scheduling)

 

Location: 
Ottawa, ON
  • Share this